2019 Acura Rdx

I got in my car yesterday to pull out of the driveway and heard the rear window wiper turn on. I then heard a cracking sound and noticed that the rear window was cracked and had a small hole near the wiper. The rear wiper moved again as I was turning it off and the hole got bigger and glass started to fall in the trunk. There was no impact to the rear windows that would have caused the damage. After researching online, I found the Technical Service Bulletin (TSB) 22-014. I took the car to the dealer but they will not fix it since it is not under warranty. I cannot see out of my rear window now that it is cracked (other than the area where there is a hole).

On 11/19/2025, I opened my driver's side door and got in the drivers seat. When I closed the door my rear windshield shattered. The glass then began to cave in creating a hole. The problem is acknowledged by the manufacturer as outlined in NHTSA #: 10225484 (service bulletin). I called Spitzer Acura dealership in Pittsburgh who said I would need to call a glass company and they wouldn't cover it.

On Wednesday, November 5th, the rear glass on my 2019 Acura RDX spontaneously shattered without warning. I brought the vehicle to Safelite for repair; however, they were unable to assist due to the technical complexity of removing and replacing the glass. I then contacted an Acura dealership by phone and was advised that I may be required to replace the entire rear hatch, rather than just the glass. I have since learned that Technical Service Bulletin (TSB) 22-014 acknowledges an issue affecting rear-glass failure, but it is limited to certain 2019–2020 models and VIN ranges. No recall has been issued, despite numerous reports of this same defect. Additionally, there is an ongoing class-action lawsuit related to this issue (Tyzcko & Zavareei LLP). I am submitting this complaint because Acura is refusing to repair or replace the shattered rear glass despite its being a known design defect. This failure represents a serious safety hazard, as occupants seated in the rear of the vehicle could be severely injured if the glass were to shatter while in motion. I believe Acura must be held responsible and required to issue a recall, as well as provide repair coverage, especially for vehicles now out of warranty. I respectfully request that NHTSA investigate this issue due to the clear safety concerns and growing number of similar incidents.

I was driving in a rainstorm with my windshield wipers on. The wipers spasmed and then stopped. I tried several things, but the wipers would not work and I had to have the car towed to the dealership because it was not safe to drive in the rain. The inspection indicates that the windshield wiper motor has to be replaced. I looked and saw that there are several notices about this issue on Acura RDXs in my year and it's clearly a safety issue as it stopped while I was driving in the rain.

The back windshield on my 19 RDX spontaneously shattered on 1/5/2024 driving on the highway while using my rear defroster in cold weather. No warning lights. There is a known issue with this happening and a service bulletin 22-014 pertaining to this issue. My Insurance was notified. A glass repair shop and an Acura dealer both repaired my vehicle. Honda corporate refuses to acknowledge or pay for repairs as 'my VIN is not included in recall'