2018 Acura Rdx

The contact owns a 2018 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to start. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

I have received the recall notice from American Honda Motor company regarding the recall number 23V-858 for my Acura RDX 2018 fuel pump recall. My car had symptoms described by the recall: could not start the engine as well as losing drive power. I didn't record the exact days the incident occurred but it was early in 2024. Acura told me the fuel pump replacements were available and sent to their dealers but it was not the case. I have contact local Acura dealers in San Diego and they said they have not received the Acura RDX fuel pumps from manufacture. I also contacted the Acura dealer in Tustin where I bought the vehicle. The service manager, Jennifer Flores, told me they have never received the Acura RDX fuel pumps replacements as promised from American Honda Motor. Please help me to ask American Honda Motor why they said fuel pumps are available but none of their dealers received it. I called the American Honda Motor and they said the fuel pumps are available but dealers said otherwise. What is going on with American Honda Motor? They are putting their customer lives in jeopardy. Please help me as well as other American fellows too.

The contact owns a 2018 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that several local dealers were contacted and confirmed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Acura RDX. The contact stated that while driving at unknown speeds, the vehicle began to jerk. After turning off the vehicle, an unknown part continued to run. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). However, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

My 2018 RDX has started to jerk when I stop and then restart. I have noticed some hesitation and a bit of jerky driving but today it was very noticeable. I could barely go above 40 miles an hour after I started driving after a stop light and the car was very jerky. It seems to be either a fuel pump or transmission issue. I am going to check with the RDX dealership where I bought the car in 2018 but I wanted to report the issue. I also looked up the VIN on my car for a recall and the system said my car had not been recalled. Not sure why my 2018 RDX is different from other 2018 RDX models that were recalled.