Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 8 of 104 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports2 injury reports
What owners actually said
104 reports
10,000 miles · Jun 30, 2026
Engine
The contact owns a 2025 Acura MDX. The contact stated that while stopped at a red light, the vehicle suddenly lost automotive power. The message, "Transmission System Failure - Apply Parking Brake while Parked - See Dealer," was displayed. The gear shifter indicator warning light was occasionally illuminated. The contact stated …
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The contact owns a 2025 Acura MDX. The contact stated that while stopped at a red light, the vehicle suddenly lost automotive power. The message, "Transmission System Failure - Apply Parking Brake while Parked - See Dealer," was displayed. The gear shifter indicator warning light was occasionally illuminated. The contact stated that while attempting to use the Push-To-Start feature to start the vehicle, the engine hesitated while turning over. The vehicle was taken to a local dealer and was diagnosed with starter failure. The vehicle was repaired under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
NHTSA ODI #11747338
Mileage unknown · Jun 29, 2026
Unknown Or Other
Idle stop not functioning properly. Will get to a stop, and numerous times it will not start back up until you put it in park and restart it several times. Sometimes, it will not start on the 1st try from a cold start, or the starter will grind really slow. We have taken this to Acura several times, and they tell us it is a …
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Idle stop not functioning properly. Will get to a stop, and numerous times it will not start back up until you put it in park and restart it several times. Sometimes, it will not start on the 1st try from a cold start, or the starter will grind really slow. We have taken this to Acura several times, and they tell us it is a known problem, but just to turn the idle stop off each time.
NHTSA ODI #11747206
Mileage unknown · Jun 28, 2026
EnginePower TrainUnknown Or Other
No restart after auto idle stop - Car fails to restart automatically after stop and releasing the brake pedal. This has happened on a number of occasions in the last few months.This can cause a dangerous condition that can can cause an accident if stopped in an intersection or a rear end collision as the driver behind assumes …
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No restart after auto idle stop - Car fails to restart automatically after stop and releasing the brake pedal. This has happened on a number of occasions in the last few months.This can cause a dangerous condition that can can cause an accident if stopped in an intersection or a rear end collision as the driver behind assumes the vehicle will move but does not. Car has to be shut off to restart.
NHTSA ODI #11747083
Mileage unknown · Jun 26, 2026
Electrical SystemEngine
2025 Acura MDX will turn off with the auto on/off feature at red light but has had issue several times with turning back on. The car turns completely off and have to push start button to turn back on. On one occasion the same issue happened but would not immediately start with the push start again.
NHTSA ODI #11746622
Mileage unknown · Jun 23, 2026
Service Brakes
Brakes are too soft . Hard to bring the car to a halt without crashing unless you are at very long distance . Brakes engage at a very low level . Dealer says everything is OK and can't do anything about it . Car is dangerous to drive.
NHTSA ODI #11746076
Mileage unknown · Jun 21, 2026
EngineFuel/propulsion System
Randomly when auto/start stop feature engages and shuts down the engine when I let go off the brake the engine doesn't restart and a system problem message show up on the dash. Have to shut down the car and restart for the engine to start running again.
NHTSA ODI #11745473
Mileage unknown · Jun 2, 2026
Unknown Or Other
The Auto Start/Stop system shuts down the engine and periodically the engine fails to restart. The car needs to be put into Park and then the electronics seem to re-boot before the car will restart the engine. This has now happened many times in city traffic, interstate highways and in areas of questionable safety (high crime…
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The Auto Start/Stop system shuts down the engine and periodically the engine fails to restart. The car needs to be put into Park and then the electronics seem to re-boot before the car will restart the engine. This has now happened many times in city traffic, interstate highways and in areas of questionable safety (high crime zones). The dealer and Acura has refused to repair since they have not been able to duplicate the issue. They wanted me to lend my new $60,000 car to their service technician to drive back and forth from home/work to see if they can duplicate the issue. The dealer has tested the battery, however it passes. They refuse to do anything with the starter or other components of the system whether it be replace or inspect them. As the car ages (now approx. 1.5 years) it seems to occur increasingly often. I am concerned that the Auto Star/Stop system is doing irreparable damage to the engine & transmission. Additionally, sometimes the engine gets cut off and then tries to re-start and after several churns the engine restarts and the car lurches forward as the car is in gear "drive' when the car re-starts. The catalyst for making the car re-start is to release the brake... and that causes an immediate lurch forward when the engine does re-start. Does not seem to be a good thing for the transmission. The Auto/Start/Stop engine feature can not be permanently disabled.
NHTSA ODI #11741596
Mileage unknown · May 22, 2026
EngineFuel/propulsion System
My Vehicle is having an issue with the idle stop feature. Multiple times when stopped at a red light or when idle the car stops and will not turn back on. I have to turn the car off completely open the door to simulate leaving the car, wait a minute then start the car again to be able to move.
NHTSA ODI #11739504
Mileage unknown · May 20, 2026
Electrical SystemEngine
the car shuts off at a red light, fails to auto-restart, forces the car into Park, and requires a full manual reboot or jumpstart while stuck in moving traffic. It also struggles to turn on at times mimicking a drained battery. I am needing to deactivate the auto start/stop feature in order for the vehicle to properly function. …
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the car shuts off at a red light, fails to auto-restart, forces the car into Park, and requires a full manual reboot or jumpstart while stuck in moving traffic. It also struggles to turn on at times mimicking a drained battery. I am needing to deactivate the auto start/stop feature in order for the vehicle to properly function. Vehicle will not start when parked at times.
NHTSA ODI #11739107
Mileage unknown · May 18, 2026
Electrical SystemEngine
Description of Incident: While stopped at a red light at a busy intersection near a shopping district, the vehicle's Auto Idle Stop (AIS) system engaged and shut off the engine. When I attempted to restart by pressing the brake pedal — as instructed — the vehicle failed to restart. The dashboard displayed an error message readi…
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Description of Incident: While stopped at a red light at a busy intersection near a shopping district, the vehicle's Auto Idle Stop (AIS) system engaged and shut off the engine. When I attempted to restart by pressing the brake pedal — as instructed — the vehicle failed to restart. The dashboard displayed an error message reading "Idle Stop Function: Press Brake to Restart." My foot was on the brake pedal at the time; pressing it did not restart the engine. I then manually shut off the vehicle using the Engine Start/Stop button and attempted to restart it. The vehicle would not start. I remained stranded at the intersection for approximately 10 minutes. I had to call the cops for a patrol car because other cars were piling up behind me and I had my 6 month old son in the vehicle. Safety Impact: During this time, I was unable to move the vehicle from a live traffic intersection. This created an immediate safety hazard to myself, my family, and other drivers.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.
Honda (American Honda Motor Co.) is recalling certain 2025 Acura MDX vehicles. The touchscreen in the center console may go blank, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will replace the center information display unit, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is RKZ.
Honda (American Honda Motor Co.) is recalling certain 2025 Acura MDX vehicles. The touchscreen in the center console may go blank, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will replace the center information display unit, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is RKZ.
Back Over Prevention:software
Honda (American Honda Motor Co.) is recalling certain 2025 Acura MDX vehicles. The touchscreen in the center console may go blank, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will replace the center information display unit, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is RKZ.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
2025 Acura Mdx Problems, Complaints & Recalls | Skip That Year
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