NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
104 reportsMileage unknown · Aug 15, 2026
Unknown Or Other
The auto start stop shut down the car when stopping at a red light and had to fully restart the car. This has happend several times since I owned the car. Its a safety issue is you need to move the car in an emergency or potential to reended by traffice behind you that assumes you are moving at a light. In addition on restart…
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The auto start stop shut down the car when stopping at a red light and had to fully restart the car. This has happend several times since I owned the car. Its a safety issue is you need to move the car in an emergency or potential to reended by traffice behind you that assumes you are moving at a light. In addition on restart of the car at times the car struggles to restart like the battery is weak or starter is bad. Again more of a safety issue and potential accident.
NHTSA ODI #11757152
Mileage unknown · Aug 15, 2026
Electrical SystemEngineFuel/propulsion System
After an auto idle stop at a major intersection, car failed to restart automatically and was left stranded unable to restart the car. Car would not shut off or turn back on when using the power button and with foot on brake but had power but it was in limp mode - transmission warnings flashed and the D "for drive" on the screen …
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After an auto idle stop at a major intersection, car failed to restart automatically and was left stranded unable to restart the car. Car would not shut off or turn back on when using the power button and with foot on brake but had power but it was in limp mode - transmission warnings flashed and the D "for drive" on the screen at the drivers location. I called tripleA however before they showed up I was able to put the parking brake on and turn the car off and on ad it reset. This is similar to the issue was happening with my 2017 Honda Pilot where it would stall and not restart after the auto idle stop engaged. Very dangerous and difficult to troubleshoot when in that situation, surprised that this is still happening in Honda manufactured cars - this is very dangerous and needs to be addressed and investigated.
NHTSA ODI #11757151
Mileage unknown · Aug 15, 2026
Forward Collision AvoidanceService BrakesSteeringCrashInjury
Hello! I am writing to report an urgent and serious safety failure involving my 2025 Acura MDX A-Spec and to request immediate investigation and action. The vehicle’s driver-assist systems - specifically the lane departure warning and forward collision warning - failed to operate. In addition, both the steering wheel and the ac…
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Hello! I am writing to report an urgent and serious safety failure involving my 2025 Acura MDX A-Spec and to request immediate investigation and action. The vehicle’s driver-assist systems - specifically the lane departure warning and forward collision warning - failed to operate. In addition, both the steering wheel and the accelerator became stuck, causing my vehicle to collide head‑on with oncoming traffic. These failures placed my life and the lives of others in immediate danger. I previously opened a case with Acura Contact and Client Relations (Case #16550271). To investigate my vehicle failures that caused this major accident, the response I received was inadequate and deeply concerning. During my conversation with Acura representatives, I was told verbally without any willingness to provide this statement in writing that Acura “has nothing to do with inspecting their own car.” Instead, I was instructed to have my vehicle inspected by my insurance company, despite the fact that they are not certified to evaluate Acura safety systems and do not possess the diagnostic equipment required to assess failures of this nature. Given the severity of the malfunction and the resulting collision, I am requesting that Acura immediately arrange a proper inspection by qualified Acura technicians and provide a written explanation of how such critical safety and control systems could fail simultaneously.
NHTSA ODI #11757146
Mileage unknown · Aug 14, 2026
Engine
The automatic engine shutoff turned off the engine three times at stop lights and failed to restart. We were left stranded in the middle of the road, cars zipping by us fast. We felt very much at risk of being hit.
NHTSA ODI #11757065
Mileage unknown · Aug 13, 2026
Engine
My vehicle is equipped with the auto stop, idle/start feature. I have had my vehicle completely shut off at least 6 times when I am at a complete stop. I have researched this problem among 2025 Acura MDX owners and it seems to be a recurring problem. The feature is suppose to save gas when I am at a stop and shut down the engine…
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My vehicle is equipped with the auto stop, idle/start feature. I have had my vehicle completely shut off at least 6 times when I am at a complete stop. I have researched this problem among 2025 Acura MDX owners and it seems to be a recurring problem. The feature is suppose to save gas when I am at a stop and shut down the engine and then restart when I press the gas pedal but that is not happening.
NHTSA ODI #11756817
Mileage unknown · Aug 12, 2026
Engine
I am reporting a safety issue with my 2025 Acura MDX involving the Auto Idle Stop/Start system. When the vehicle comes to a stop and the Auto Idle Stop system shuts the engine off, the engine does not always restart as it is supposed to. When this occurs, pressing the START/STOP button does not immediately restart the vehicle. …
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I am reporting a safety issue with my 2025 Acura MDX involving the Auto Idle Stop/Start system. When the vehicle comes to a stop and the Auto Idle Stop system shuts the engine off, the engine does not always restart as it is supposed to. When this occurs, pressing the START/STOP button does not immediately restart the vehicle. This has left me unable to move the vehicle normally after the engine shuts off and creates a serious safety concern, particularly when stopped in traffic or at an intersection. I have reported this problem to my Acura dealership numerous times. I have been told that Acura is aware of the issue but has not developed a solution. Despite my repeated complaints, the problem remains unresolved. My vehicle currently has approximately 22,000 miles. I am concerned that the vehicle may fail to restart after Auto Idle Stop activates and leave me stranded in an active traffic lane or intersection, creating a risk of a collision. I am requesting that NHTSA document and investigate this safety issue involving the 2025 Acura MDX.
NHTSA ODI #11756581
11,000 miles · Aug 12, 2026
Electrical System
The contact owns a 2025 Acura MDX. The contact stated that while the vehicle was stopped at a stoplight, the START/STOP system failed to operate as designed and the vehicle turned off unintendedly. The vehicle was restarted to continue driving. The vehicle was taken to the dealer, who replaced the starter and battery, and other …
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The contact owns a 2025 Acura MDX. The contact stated that while the vehicle was stopped at a stoplight, the START/STOP system failed to operate as designed and the vehicle turned off unintendedly. The vehicle was restarted to continue driving. The vehicle was taken to the dealer, who replaced the starter and battery, and other unknown parts were also replaced. The failure reoccurred once while idling in stop-and-go traffic on the highway. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 11,000.
NHTSA ODI #11756420
Mileage unknown · Aug 10, 2026
EngineFuel/propulsion SystemUnknown Or Other
My vehicle was stopped at a busy intersection, idling in the automatic stop mode. When my husband moved his foot from the brake to the accelerator, the car stalled, orange alarm alerts went off, and the car was completely dead and stalled without power. The car needed to be restarted, and it took a few attempts to accomplish tha…
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My vehicle was stopped at a busy intersection, idling in the automatic stop mode. When my husband moved his foot from the brake to the accelerator, the car stalled, orange alarm alerts went off, and the car was completely dead and stalled without power. The car needed to be restarted, and it took a few attempts to accomplish that task. I have had the same problem before with this car and have had it into the dealer at least two times without resolution.
NHTSA ODI #11756035
Mileage unknown · Aug 8, 2026
Electrical SystemEngineUnknown Or Other
Auto Idle Restart failed three times in traffic at red light. Have to shift to Park and push Start button. Nothing happens for several seconds, then engine starts.
NHTSA ODI #11755686
14,000 miles · Aug 6, 2026
Electrical SystemEngine
The contact owns a 2025 Acura MDX. The contact stated that while at a complete stop at a traffic light, the vehicle unexpectedly shut off and failed to restart. After approximately 15 minutes, the vehicle restarted, and the contact drove into a parking lot before driving to the residence. No warning lights illuminated. The deale…
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The contact owns a 2025 Acura MDX. The contact stated that while at a complete stop at a traffic light, the vehicle unexpectedly shut off and failed to restart. After approximately 15 minutes, the vehicle restarted, and the contact drove into a parking lot before driving to the residence. No warning lights illuminated. The dealer was notified of the failure the following day, and a service appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,000.
NHTSA ODI #11755315
Official recalls
3May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Jun 12, 2025
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.
Jan 23, 2025
Honda (American Honda Motor Co.) is recalling certain 2025 Acura MDX vehicles. The touchscreen in the center console may go blank, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will replace the center information display unit, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is RKZ.
Additional source detail variants (2)
Equipment:electrical:infotainment:video (touch)screen/monitor/unit
Honda (American Honda Motor Co.) is recalling certain 2025 Acura MDX vehicles. The touchscreen in the center console may go blank, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will replace the center information display unit, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is RKZ.
Back Over Prevention:software
Honda (American Honda Motor Co.) is recalling certain 2025 Acura MDX vehicles. The touchscreen in the center console may go blank, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will replace the center information display unit, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is RKZ.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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