ACURA IS REFUSING TO ADDRESS A SERIOUS PROBLEM WITH THE ENGINE AND POWER TRAIN WITH THE VEHICLE, THIS MAY HAVE ALREADY CAUSED ACCIDENTS ON OTHER CARS IN OTHER STATES. PLEASE SEE THE HISTORICAL DATA WHICH GIVES A COMPLETE AUDIT OF THE ISSUES I HAVE HAD. 9/22/18 11 DAYS- VEHICLE TAKEN TO THE DEALER AND DROPPED FOR SERVICE, PUN…
Read full complaint
ACURA IS REFUSING TO ADDRESS A SERIOUS PROBLEM WITH THE ENGINE AND POWER TRAIN WITH THE VEHICLE, THIS MAY HAVE ALREADY CAUSED ACCIDENTS ON OTHER CARS IN OTHER STATES. PLEASE SEE THE HISTORICAL DATA WHICH GIVES A COMPLETE AUDIT OF THE ISSUES I HAVE HAD. 9/22/18 11 DAYS- VEHICLE TAKEN TO THE DEALER AND DROPPED FOR SERVICE, PUNCH LIST OF ISSUES SINCE PURCHASE THAT NEEDED ADDRESSED. ALIGNMENT REPORT IS SIGNED OFF ON 9/24/18, BATTERY CHECK 10/1/18, SERVICE WAS STARTED ON 9/29/18, CAR SAT FOR A WEEK WITH NO SERVICE ATTEMPT MADE. OIL STAINS ON ROOF LINER WERE LEFT THERE AND WAS TOLD THEY WOULD NOT CLEAN THEM OFF (LATER PROVEN TO BE MECHANICS GREASE BY MERRILLVILLE) AND SPIDER WAS MY PROBLEM NOT THERES PER 'ROB' IN SERVICE. ISSUES THE CAR WAS TAKEN IN FOR. ALL OF THE BELOW SERVICE WAS COMLETED IN 5 MILES ACCORDING TO ODOMETER READINGS. ON 10/12/18 I TOOK THE VEHICLE TO ACURA OF MERRILLVILLE PER 'ANTHONY' FROM ACURA CLIENT CARE TO HAVE IT CHECKED. I DROVE IT WITH THE TECH AND THE TECH WAS ABLE TO VALIDATE A LOT OF THE ISSUES RIGHT AWAY. IT WAS RETURNED TO ME ON 11/2/18 22 DAYS ON 11/24/18 I RETURNED THE VEHICLE TO ACURA OF MERRILLVILLE DUE TO THE TRANSMISSION ISSUE RETURNING, ALSO ADDRESSED A COUPLE OF ISSUES. CAR RETURNED ON 11/28/18 4 DAYS VEHICLE LOSES POWER WHEN SHIFTING TO ACCELERATE, OFTEN HAVE TO DOWNSHIFT USING PADDLE SHIFTERS TO MAKE POWER OR CAR ACTS LIKE ITS GOING TO STALL. BRAKES DO NOT FUNCTION UNILATERALLY, HIT THE BRAKES HEAVY WHILE IN TRAFFIC AND THE BACK WILL BEGIN TO COME AROUND AS THOUGH ONE OF THEM DOES NOT GRAB. ENGINE LOSES POWER WHEN IN TRAFFIC IT STRUGGLES TO ACCELERATE WHICH COULD CAUSE A CRASH IF NEEDING POWER TO ACCELERATE ONTO A EXPRESSWAY FROM AN ENTRANCE RAMP, OR ANYWHERE THAT REQUIRES POWER TO MOVE THE CAR.
Illustration