ON NOVEMBER 11TH 2015, IT WAS A SUNNY MORNING IN NORTHERN VIRGINIA AND I WAS IN MY 2015 MDX DRIVING TO WORK. AFTER I PASSED A TOLL BOOTH, I HEARD A HUGE "GUNSHOT" LIKE EXPLOSION FROM THE ROOF AND REALIZED THE MOONROOF GLASS GOT SHATTERED. VERY SCARY! IT WAS VETERAN'S DAY, SUNNY AND NO TRAFFIC. I'M PRETTY SURE NO ONE HIT ME OR I …
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ON NOVEMBER 11TH 2015, IT WAS A SUNNY MORNING IN NORTHERN VIRGINIA AND I WAS IN MY 2015 MDX DRIVING TO WORK. AFTER I PASSED A TOLL BOOTH, I HEARD A HUGE "GUNSHOT" LIKE EXPLOSION FROM THE ROOF AND REALIZED THE MOONROOF GLASS GOT SHATTERED. VERY SCARY! IT WAS VETERAN'S DAY, SUNNY AND NO TRAFFIC. I'M PRETTY SURE NO ONE HIT ME OR I HIT ANYTHING ELSE. AND I DID NOT SEE ANY ROCKS FALLING/BOUNCING AROUND ME CAR NOR ANY CARS WERE CLOSE TO MINE. I IMMEDIATELY TOOK PICTURES AFTER I PARKED CAR IN MY OFFICE BUILDING. THE GLASS IS ACTUALLY PUSHED/CURVED OUT, MEANING IT IS A SIGN OF EXPLOSION FROM INSIDE DUE TO THE POOR QUALITY OF ACURA'S THIN MOONROOF GLASS. TOTAL COST OF REPLACEMENT IS $830. I HAVE ALREADY FILED A CLAIM TO ACURA CUSTOMER RELATIONSHIP, CLAIMING THEY ARE RESPONSIBLE TO COVER THIS. THEY ARE SUPPOSED TO GET BACK TO ME BY NOV 19TH. MY CAR IS LESS THAN ONE YEAR OLD, ACURA REJECTED TO COVER THIS UNDER WARRANTY INITIALLY, SO I HAD TO FILE THIS CLAIM AND FIGHT FOR THIS HORRIBLE EXPERIENCE. IF THEY END UP REJECTING TO REIMBURSE ME, I WILL DEFINITELY AVOID ANY CARS MADE FROM HONDA GOING FORWARD AND SHARE THIS EXPERIENCE WITH ANYONE I KNOW. TERRIBLE CAR QUALITY AND I HOPE THE CUSTOMER SERVICE WILL NOT DISAPPOINT ME. I REALLY HOPE ANYONE ELSE WHO EXPERIENCE SIMILAR ACCIDENTS CAN POST A COMPLAIN HERE OR GO SOMETHING FURTHER SO THAT OUR VOICES WILL BE HEARD AND THEY CAN EVENTUALLY TURN THIS TO A MANUFACTURE DEFECT ISSUE AND START A RECALL.
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