2015 Acura Mdx

Acura issued Warranty Extension TSB 19-029 on 2014-2016 MDX with white diamond pearl paint. The extension covers the roof and rear door. My roof began peeling in or around 2022 and the roof was repainted without issue. The rear door just showed signs of the defect in August 2024, and the issue is clearly the same manufacturer defect as identified in the document, however, Acura is unwilling to correct the defect due to the warranty period now being expired.

ON PARTICULARLY COLD DAYS IN TEXAS BETWEEN 30 AND 45 DEGREES FAHRENHEIT, MY ACURA WILL NOT START. THE ELECTRONIC COMPONENTS WORK, BUT THE ENGINE REVS UP FOR ABOUT 5 SECONDS THEN IT TURNS OFF. AFTER THAT THE WARNING LIGHTS FOR STABILITY CONTROL, POWER STEERING EPS, LANE DEPARTURE ASSIST, CHECK ENGINE LIGHT, EMISSION SYSTEMS, HILL START ASSIST, COME ON AND STAY ON BUT THE ENGINE IS OFF. AFTER I TRY TO TURN IT ON AND TURN IT OFF COMPLETELY FOR OVER FIVE TIMES, THEN THE ENGINE CAME ON AND THE MDX WAS DRIVEABLE. WHILE WE DROVE, THE WARNING LIGHTS STAYED ON. WHEN WE GOT TO OUR DESTINATION, WHICH WAS ABOUT 3 MILES, TURNED OFF THE CAR, AND THEN TURNED IT BACK ON, ALL THE WARNING SIGNS WERE GONE. THIS IS THE SECOND TIME IT HAPPENS, THE FIRST TIME IT HAPPENED WAS ABOUT THREE MONTHS AGO. THE NIGHT BEFORE, THE BLINKERS WERE ACTING UP. THE LEFT BLINKER SIGNAL INSIDE, WAS SOLID GREEN AND THE SIGNAL LIGHT OUTSIDE WAS FLASHING VERY DIMMLY AND SLOW, THE CLICKING SOUND TO ALERT THAT THE SIGNS LIGHT WAS ON WAS NOT CLICKING. THE RIGHT BLINKER SIGNAL INSIDE FLASHED BUT DID NOT MAKE THE CLICKING SOUND TO ALERT THAT IT IS ON, THE LIGHT OUTSIDE BLINKED NORMALLY. TODAY EVERYTHING IS BACK TO NORMAL.

AUTOMATIC SAFETY DOOR RELOCK FAULTY. THE REMOTE WAS USED TO UNLOCK THE DOORS. THE REAR DOOR WAS OPENED AND THE BABY WAS PLACED IN THE CAR SEAT. THE DIAPER BAG WAS THEN PLACED ON THE FLOOR OF THE BACK SEAT. DOORS AUTOMATICALLY RE-LOCKED AFTER 30 SECONDS WITH BABY AND CAR KEYS STUCK INSIDE. 911 WAS CALLED TO RESCUE THE BABY AND BUST OPEN THE DOOR. THIS SHOULD ABSOLUTELY NEVER HAPPEN. AFTER CHANGING THE SETTINGS TO 90 SECONDS, THE CAR STILL LOCKS AT 30. ACURA DENIES HEARING THIS HAPPEN. ACURA SAYS THERE IS NO WAY TO DISABLE THIS "FEATURE".

WHEN OPENING THE AUTOMATIC TRUNK IT STARTS COMING AND FALLING DOWN RAPIDLY AS TO ALMOST HAVE OUR HEADS TRAPPED. IT'S A DEATH AND INJURY AWAITING TO HAPPEN. I HAVE CONTACTED BOTH ACURA DEALERSHIP AND ACURA CUSTOMER CARE AND THEY REFUSE TO NOTATE THIS SAFETY ISSUE AND RESOLVE. THEY WANT ME TO PAY FOR A NEW PART WHEN IN NO WAY DID WE CAUSE THIS MALFUNCTION TO OCURR.

I WAS APPROACHING THE RED LIGHT ABOUT MAKE COMPLETE STOP , SUDDENLY MY CAR SHAKE VIOLENTLY AND THEN THE ENGINES SHUT OFF, I HAVE TO PUT IT BACK INTO PARK START UP AGAIN, I START FOR COUPLES TIME BEFORE IT LET ME ENGAGE TO DRIVE MODE. I TOOK THE CAR TO THE DEALER THEY CHECK BUT THEY FOUND NOTHING. FEW DAYS LATER IT HAPPEN AGAIN.

I DRIVE A 2015 ACURA MDX, WHICH I BOUGHT BRAND NEW. IT IS IN EXCELLENT CONDITION WITH LIMITED MILEAGE. TWO DAYS AGO WHILE I WAS DRIVING RIGHT BEFORE I REACHED MY HOUSE, SUDDENLY THERE WAS A LOUD EXPLOSION FROM MY LEFT SIDE. I STOPPED THE CAR AND FOUND THE LEFT SIDE MIRROR CASE COMPLETELY CRACKED WITH HOLES AND PIECES, HANGING BY THE WIRES THAT CONNECT IT TO THE REST OF THE UNIT. THIS IS A SMALL NEIGHBORHOOD SITUATED AT A CUL DE SAC. THERE WERE NO TRAFFIC, DEER, BIKERS, OR BIRDS AT THE TIME. I COULD NOT FIND ANY FALLING OBJECTS EXCEPT THE BROKEN PIECES FROM THE MIRROR CASE AND SOME LANDED 20 FEET AWAY. I AM SURE IT WAS NOT SHOT BY ANY GUN. IF I HAD NOT BEEN IN THE CAR WITH THE WINDOW CLOSED, I COULD HAVE EXPERIENCED SERIOUS INJURIES. IF SOMEONE HAPPENED TO BE NEAR THE MIRROR, THE PERSON'S FACE COULD HAVE BEEN BLOWN OFF. THE NEXT DAY I CALLED THE ACURA CLIENT RELATIONS AND I WAS TOLD THEY HAVE NEVER HEARD OF THIS TYPE OF INCIDENT. HOWEVER, I CHECKED ONLINE AND FOUND A LIST OF ACURA CONSUMERS HAVE COMPLAINED ABOUT SIMILAR ISSUES SINCE 2006 AND ACURA HAD NEVER ADDRESSED THIS SAFETY ISSUE AND CONTINUES TO DISMISS OR DENY THE ISSUE (LINK: HTTP://WWW.MDXERS.ORG/FORUMS/14-PROBLEMS/25607-REAR-VIEW-MIRROR-LEAK-EXPLOSION-3.HTML). I AM NOW WORRIED ABOUT THE OTHER MIRROR MIGHT EXPLODE ONE DAY AND CAUSE SERIOUS SAFETY COMPLICATIONS.

WHILE DRIVING ON THE HIGHWAY (MORNING TRAFFIC MOVING AT SPEED LIMIT - 65-70 MPH) I SMELLED SMOKE. IMMEDIATELY FOLLOWING THIS THERE WAS A THUD AND THEN THE CHECK ENGINE, LDW AND OTHER LIGHTS ILLUMINATED ON THE DASH, ALONG WITH AUDIBLE ALARM SOUND. SMOKE WAS NOW VISIBLE, COMING FROM THE ENGINE (UNDER THE HOOD). I WAS ABLE TO MOVE FROM THE MIDDLE LANE TO THE RIGHT LANE/EXIT LANE AS I KNEW I NEEDED TO PULL OVER IMMEDIATELY. SINCE I WAS IN AN EXIT LANE THERE WAS NO REAL SHOULDER AND I STARTED DOWN THE EXIT RAMP. THE SMOKE WAS VERY STRONG AT THIS POINT. I WENT TO DEPRESS THE BRAKES TO SLOW DOWN ON THE EXIT RAMP AND TRY TO PULL THE CAR OVER BUT I HAD NO BRAKES. THE BRAKE PEDAL WENT RIGHT TO THE FLOOR. I HAD LIMITED STEERING CONTROL AND WAS DRIVING ERRATICALLY TRYING TO KEEP CONTROL OF THE CAR WHILE ON THE EXIT RAMP. I TRIED TO PUT THE TRANSMISSION IN PARK - NO EFFECT TO SLOW THE CAR. I TRIED TO POWER THE CAR OFF - DID NOT WORK. I HAD TO DEPRESS THE EMERGENCY BRAKE TO STOP THE CAR. IT TOOK OVER 100 FEET TO STOP THE CAR (LUCKILY NO OTHER CARS ON THE EXIT RAMP) AT WHICH POINT I COULD PULL OVER ON THE SIDE OF THE ROAD. AT THIS POINT THERE WAS SMOKE BILLOWING OUT OF THE ENGINE AREA, SMOKE COMING IN TO THE CAR. I CALLED 911 AND THEY RESPONDED IN ABOUT 5 MINUTES. AFTER I GOT A SAFE DISTANCE FROM THE CAR I COULD SEE FLAMES COMING FROM THE BOTTOM OF THE ENGINE. FROM THERE I COULD SEE THE FIRE START TO GROW IN THE ENGINE COMPARTMENT AND ONCE THE FIRE DEPT ARRIVED IT WAS ENGULFED IN FLAMES. THE CAR HAS BEEN DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. THIS IS A VERY CONCERNING SITUATION AS THE CAR HAD A MAJOR, CATASTROPHIC FAILURE WITH ESSENTIALLY NO WARNING, INCLUDING COMPLETE LOSS OF BRAKING AND SIGNIFICANT LOSS OF STEERING, FOLLOWED BY A FIRE. THE CAR HAD LESS THAN 12K MILES AND WAS ABOUT ONE YEAR OLD. NO ISSUES OR SERVICE OTHER THAN STANDARD MAINTENANCE.