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2014 A.C.E. 30.1

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 1 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Equipment Adaptive/mobility. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

Electrical System complaints

1 reports
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1,525 miles · Aug 10, 2014
Electrical SystemEquipment Adaptive/mobility

I PURCHASED THIS NEW ACE 30.1 ON 7/25/2014. BY THE END OF THE SAME DAY, THE ONE LUGGAGE BIN ON DRIVERS SIDE HAD FAILED AT THE CONNECTION TO THE OUTSIDE FRAME, AND THE MUD ROOM BIN NEXT TO THE ENTRY STEPS HAD DONE THE SAME. I RE-ATTACHED THE 2 SCREWS (YES; ONLY 2), THAT HELD THE BOX TO THE FRAME. I ALSO REATTACHED THE MUD RO…

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I PURCHASED THIS NEW ACE 30.1 ON 7/25/2014. BY THE END OF THE SAME DAY, THE ONE LUGGAGE BIN ON DRIVERS SIDE HAD FAILED AT THE CONNECTION TO THE OUTSIDE FRAME, AND THE MUD ROOM BIN NEXT TO THE ENTRY STEPS HAD DONE THE SAME. I RE-ATTACHED THE 2 SCREWS (YES; ONLY 2), THAT HELD THE BOX TO THE FRAME. I ALSO REATTACHED THE MUD ROOM BOX. IN THIS CASE, THE SCREWS HAD NOT BEEN DRIVEN THROUGH THE BOX INTO THE FRAME, SO THE BOX WAS HELD ON ONLY BY ADHESIVE INSULATION. DURING OUR TRIP BACK HOME, ONE OF THE BEDROOM OVERHEAD STORAGE DOORS BROKE OFF AT THE HINGE; THE GENERATOR WOULD STOP AFTER A COUPLE OF HOURS AND THE GIANT LUGGAGE BIN ALSO FAILED; AGAIN, ONLY 2 VISIBLE SCREWS HOLDING IT TO THE OUTSIDE COACH FRAME. I BELIEVE THE ISSUE WITH THE GENSET IS A DESIGN PROBLEM. THE LR SLIDE IS ON TOP OF IT, ADDING TO ITS INABILITY TO "BREATHE". THE OTHER ISSUE IS THAT WHEN WE'RE PARKED, AND EXTEND THE LR SLIDE OUT, THE FLOOR OVER THE GENSET IS SO HOT, YOU CAN'T WALK ON IT FOR AWHILE. WE ALSO HAVE INTERIOR COMPONENTS, LIKE THE WINDOW SURROUNDS COMING APART, A LR SLIDE THAT RATTLES SO BADLY BEHIND THE DRIVER WHILE ON THE ROAD THAT I CAN'T HEAR SOMEONE IN THE PASSENGER SEAT, ETC. SINCE THESE FAILURES, I HAVE HAD 11 SCREWS WHICH ATTACH THE LIVING ROOM SLIDE OUT RAILS TO THE SLIDE OUT BOX FALL OUT. I ALSO HAD A FAILURE OF THE ELECTRIC AWNING (FAILED IN OPEN POSITION). THOR MOTOR COACH WANTS TO HAVE ALL THESE ITEMS REPAIRED, WHICH I INITIALLY AGREED TO. I NOW, HOWEVER, CONSIDER THE COACH UNUSABLE, AND POTENTIALLY UNSAFE. I DESIRE A REPLACEMENT COACH WITH NO MANUFACTURING DEFECTS OR A FULL REFUND. I HAVE BEEN IN CONTACT WITH THOR VIA JOHN WOODCOX. THE EARLIEST I CAN GET AN APPOINTMENT WITH AN AUTHORIZED REPAIR CENTER IS 9/17/14. I NO LONGER BELIEVE REPAIR IS AN OPTION. THIS COACH IS FULL OF DEFECTS THAT RENDER IT CURRENTLY UNUSABLE AND POTENTIALLY UNSAFE. *TR

NHTSA ODI #10621228

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.